Sec. 12-858. Occupational employee license.
Sec. 12-859. Key employee license.
Sec. 12-859a. Live game employee license.
Sec. 12-864a. Voiding sports wagers.
Sec. 12-866. Payments to the state based on gross gaming revenue from online casino gaming.
Sec. 12-850. Definitions. For the purposes of this section and sections 12-851 to 12-871, inclusive:
(1) “Business entity” means any partnership, limited liability company, society, association, joint stock company, corporation, estate, receiver, trustee, assignee, referee or any other legal entity and any other person acting in a fiduciary or representative capacity, whether appointed by a court or otherwise, and any combination thereof;
(2) “Commissioner” means the Commissioner of Consumer Protection or the commissioner's designee;
(3) “Connecticut intercollegiate team” means any team associated with an intercollegiate program of a university or college of the state system of public higher education, as described in section 10a-1, an independent institution of higher education, as defined in section 10a-173, or a for-profit college or university physically located in the state that offers in-person classes within the state;
(4) “Consumables” means nondurable items, including, but not limited to, dice, playing cards and roulette balls, used in live online casino gaming;
(5) “Department” means the Department of Consumer Protection;
(6) “Electronic wagering platform” means the combination of hardware, software and data networks used to manage, administer, offer or control Internet games or retail sports wagering at a facility in this state;
(7) “E-bingo machine” means an electronic device categorized as a class II machine under the federal Indian Gaming Regulatory Act, P.L. 100-497, 25 USC 2701 et seq. used to play bingo that is confined to a game cabinet and is substantially similar in appearance and play to a class III slot machine. “E-bingo machine” does not include any other electronic device, aid, instrument, tool or other technological aid used in the play of any in-person class II bingo game;
(8) “Entry fee” means the amount of cash or cash equivalent that is required to be paid by an individual to a master wagering licensee in order for such individual to participate in a fantasy contest;
(9) “E-sports” means electronic sports and competitive video games played as a game of skill;
(10) “Fantasy contest” means any fantasy or simulated game or contest with an entry fee, conducted over the Internet, including through an Internet web site or a mobile device, in which: (A) The value of all prizes and awards offered to a winning fantasy contest player is established and made known to the players in advance of the game or contest; (B) all winning outcomes reflect the knowledge and skill of the players and are determined predominantly by accumulated statistical results of the performance of participants in events; and (C) no winning outcome is based on the score, point spread or any performance of any single team or combination of teams or solely on any single performance of a contestant or player in any single event. “Fantasy contest” does not include lottery games;
(11) “Gaming entity licensee” means a master wagering licensee, a licensed online gaming operator, a licensed online gaming service provider or a licensed sports wagering retailer;
(12) “Handling consumables” means physical contact with, or supervisory oversight over the acceptance, inventory, storage or destruction of, consumables, as well as being responsible for card inspection, counting and shuffling;
(13) “Internet games” means (A) online casino gaming; (B) online sports wagering; (C) fantasy contests; (D) keno through the Internet, an online service or a mobile application; and (E) the sale of tickets for lottery draw games through the Internet, an online service or a mobile application;
(14) “Keno” has the same meaning as provided in section 12-801;
(15) “Key employee” means an individual with the following position or an equivalent title associated with a master wagering licensee or a licensed online gaming service provider, online gaming operator or sports wagering retailer: (A) President or chief officer, who is the top ranking individual of the licensee and is responsible for all staff and the overall direction of business operations; (B) financial manager, who is the individual who reports to the president or chief officer who is generally responsible for oversight of the financial operations of the licensee, including, but not limited to, revenue generation, distributions, tax compliance and budget implementation; (C) compliance manager, who is the individual that reports to the president or chief officer and who is generally responsible for ensuring the licensee complies with all laws, regulations and requirements related to the operation of the licensee; (D) chief information officer, who is the individual generally responsible for establishing policies or procedures on, or making management decisions related to, information systems; or (E) chief data security officer, who is the individual generally responsible for establishing policies or procedures on, or making management decisions related to, technical systems. “Key employee” includes an individual (i) who is responsible for establishing the policies or procedures on, or making management decisions related to, wagering structures or outcomes for a licensee; or (ii) who has an ownership interest that is five per cent or more of the total ownership or interest rights in the licensee. Tribal membership in and of itself shall not constitute ownership for purposes of this subdivision;
(16) “Live game employee” means an employee of a master wagering licensee or a licensed online gaming operator or online gaming service provider that is operating live online casino gaming who is (A) responsible for handling consumables in a live online casino authorized under this chapter; (B) responsible for presenting live online casino gaming in a live online casino authorized under this chapter; or (C) a direct manager of an individual who is a live game employee under subparagraph (A) or (B) of this subdivision;
(17) “Lottery draw game” means any game in which one or more numbers, letters or symbols are randomly drawn at predetermined times, but not more frequently than once every four minutes, from a range of numbers, letters or symbols, and prizes are paid to players possessing winning plays, as set forth in each game's official game rules. “Lottery draw game” does not include keno, any game for which lottery draw tickets are not available through a lottery sales agent or any game that simulates online casino gaming;
(18) “Lottery sales agent” means a person that contracts with the Connecticut Lottery Corporation to sell lottery tickets or offer keno at a retail facility in the state and not over the Internet, and is licensed in accordance with chapters 226 and 229a;
(19) “Mashantucket Pequot memorandum of understanding” means the memorandum of understanding entered into by and between the state and the Mashantucket Pequot Tribe on January 13, 1993, as amended from time to time;
(20) “Mashantucket Pequot procedures” means the Final Mashantucket Pequot Gaming Procedures prescribed by the Secretary of the United States Department of the Interior pursuant to 25 USC 2710(d)(7)(B)(vii) and published in 56 Federal Register 24996 (May 31, 1991), as amended from time to time;
(21) “Master wagering licensee” means (A) the Mashantucket Pequot Tribe, or an instrumentality of or an affiliate wholly-owned by said tribe, if licensed to operate online sports wagering, online casino gaming and fantasy contests pursuant to section 12-852; (B) the Mohegan Tribe of Indians of Connecticut, or an instrumentality of or an affiliate wholly-owned by said tribe, if licensed to operate online sports wagering, online casino gaming and fantasy contests pursuant to section 12-852; or (C) the Connecticut Lottery Corporation, if licensed pursuant to section 12-853 to operate retail sports wagering, online sports wagering, fantasy contests and keno and to sell tickets for lottery draw games through the Internet, an online service or a mobile application;
(22) “Mohegan compact” means the Tribal-State Compact entered into by and between the state and the Mohegan Tribe of Indians of Connecticut on May 17, 1994, as amended from time to time;
(23) “Mohegan memorandum of understanding” means the memorandum of understanding entered into by and between the state and the Mohegan Tribe of Indians of Connecticut on May 17, 1994, as amended from time to time;
(24) “Occupational employee” means an employee of a master wagering licensee or a licensed online gaming operator, online gaming service provider or sports wagering retailer;
(25) “Off-track betting system licensee” means the person or business organization licensed to operate the off-track betting system pursuant to chapter 226;
(26) “Online casino gaming” or “online casino games” means (A) slots, blackjack, craps, roulette, baccarat, poker and video poker, bingo, live dealer and other peer-to-peer games and any variations of such games; and (B) any games authorized by the department, conducted over the Internet, including through an Internet web site or a mobile device, through an electronic wagering platform that does not require a bettor to be physically present at a facility;
(27) “Online gaming operator” means a person or business entity that operates an electronic wagering platform and contracts directly with a master wagering licensee to offer (A) one or more Internet games on behalf of such licensee; or (B) retail sports wagering on behalf of such licensee at a facility in this state;
(28) “Online gaming service provider” means a person or business entity, other than an online gaming operator, that provides goods or services to, or otherwise transacts business related to Internet games or retail sports wagering with, a master wagering licensee or a licensed online gaming operator, online gaming service provider or sports wagering retailer;
(29) “Online sports wagering” means sports wagering conducted over the Internet, including through an Internet web site or a mobile device, through an electronic wagering platform that does not require a sports bettor to be physically present at a facility that conducts retail sports wagering;
(30) “Retail sports wagering” means in-person sports wagering requiring a sports bettor to be physically present at one of the up to fifteen facility locations of the Connecticut Lottery Corporation or a licensed sports wagering retailer in this state;
(31) “Skin” means the branded or cobranded name and logo on the interface of an Internet web site or a mobile application that bettors use to access an electronic wagering platform for Internet games;
(32) “Sporting event” (A) means any (i) sporting or athletic event at which two or more persons participate, individually or on a team, and may be eligible to receive compensation in excess of actual expenses for such participation in such sporting or athletic event; (ii) sporting or athletic event sponsored by an intercollegiate athletic program of an institution of higher education or an association of such programs, except for those in which one of the participants is a Connecticut intercollegiate team and the event is not in connection with a permitted intercollegiate tournament; (iii) Olympic or international sports competition event; or (iv) e-sports event, except for those in which one of the participants is a Connecticut intercollegiate team and the event is not in connection with a permitted intercollegiate tournament; and (B) does not include horse racing, jai alai or greyhound racing. As used in this subdivision, “permitted intercollegiate tournament” means an intercollegiate e-sports, sporting or athletic event involving four or more intercollegiate teams that involves one or more Connecticut intercollegiate teams and the wager on the tournament is based on the outcome of all games within the tournament;
(33) “Sports governing body” means the organization that prescribes final rules and enforces codes of conduct with respect to a sporting event and participants in the sporting event;
(34) “Sports wagering” means risking or accepting any money, credit, deposit or other thing of value for gain contingent in whole or in part, (A) by any system or method of wagering, including, but not limited to, in person or through an electronic wagering platform; and (B) based on (i) a live sporting event or a portion or portions of a live sporting event, including future or propositional events during such an event; or (ii) the individual performance statistics of an athlete or athletes in a sporting event or a combination of sporting events. “Sports wagering” does not include the payment of an entry fee to play a fantasy contest or a fee to participate in e-sports;
(35) “Sports wagering retailer” means a person or business entity that contracts with the Connecticut Lottery Corporation to facilitate retail sports wagering operated by said corporation through an electronic wagering platform at up to fifteen facilities in this state; and
(36) “Wager” (A) means any money, credit, deposit or cash equivalent, including, but not limited to, any free play, loyalty point or other redeemable betting credit, or any other thing of value, that is risked or accepted based on an uncertain occurrence or an uncertain outcome of an event; and (B) does not include any entry fee.
(P.A. 21-23, S. 1; P.A. 23-54, S. 1; P.A. 24-142, S. 79; P.A. 25-112, S. 5.)
History: P.A. 21-23 effective May 27, 2021; P.A. 23-54 added definitions of “consumables”, “handling consumables”, “live game employee” and made conforming changes, revised definition of “key employee”, and amended definition of “sporting event” to include event where participants may be eligible to receive compensation, effective June 26, 2023; P.A. 24-142 added new Subdiv. (11) defining “gaming entity licensee”, redesignated existing Subdivs. (11) to (16) as Subdivs. (12) to (17), amended redesignated Subdiv. (15)(ii) re ownership interest, added new Subdiv. (18) defining “lottery sales agent” and redesignated existing Subdivs. (17) to (33) as Subdivs. (19) to (35), effective June 6, 2024; P.A. 25-112 amended Subdiv. (26) by defining “online casino games”, added Subdiv. (36) defining “wager” and made technical and conforming changes in Subdivs. (4), (16), (26), (27), (32), (34) and (35), effective June 24, 2025.
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Sec. 12-858. Occupational employee license. (a) An occupational employee, other than a key employee, of a master wagering licensee or a licensed online gaming operator, online gaming service provider or sports wagering retailer who will be directly or substantially involved in the operation of Internet games or retail sports wagering in a manner impacting the integrity of such gaming or wagering, data security, patron interaction, game or equipment testing or any other aspect of the gaming activity of a licensee that impacts the integrity of gaming, shall obtain an occupational employee license prior to commencing such employment. An employee of the Connecticut Lottery Corporation holding an active Class III or Class IV license with an endorsement to operate Internet games or retail sports wagering issued pursuant to subsection (g) of section 12-815a shall not be required to obtain an occupational employee license pursuant to this section. An occupational employee shall be deemed to be directly or substantially involved in the operation of Internet games or retail sports wagering in a manner impacting the integrity of such gaming or wagering if such employee: (1) Has the capability of affecting the outcome of a wager through deployment of code to production for any critical component of an electronic wagering platform; (2) (A) can deploy code to production, and (B) directly supervises individuals who have the capability of affecting the outcome of Internet games through deployment of code to production for other than read-only access or the equivalent access to any critical component of an electronic wagering platform; or (3) directly manages gaming operations or directly supervises an individual who directly manages gaming operations. For purposes of this subsection, “critical component” means a component of an electronic wagering platform that records, stores, processes, shares, transmits or receives sensitive information, such as validation numbers and personal identification numbers, or which stores the results or the current state of a participant's wager for an Internet game.
(b) An occupational employee shall apply for an occupational employee license on a form and in a manner prescribed by the commissioner. Such license shall be renewed annually. The initial license application fee for an occupational employee licensee shall be fifty dollars and the annual renewal fee shall be fifty dollars. The initial license application fee shall be waived for any occupational employee who holds an active occupational gaming license issued by the department.
(c) The department shall transfer any licensing fee collected pursuant to subsection (a) of this section for an occupational employee of the holder of a master wagering license under section 12-852, or of an online gaming operator or an online gaming service provider that is affiliated with such a holder of a master wagering license, to the State Sports Wagering and Online Gaming Regulatory Fund established under section 12-869.
(P.A. 21-23, S. 9; P.A. 25-112, S. 7.)
History: P.A. 21-23 effective July 1, 2021; P.A. 25-112 amended Subsec. (a) by adding exception re employee of Connecticut Lottery Corporation and making a technical change.
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Sec. 12-859. Key employee license. (a) Each master wagering licensee or licensed online gaming operator, online gaming service provider or sports wagering retailer shall, on or before July 1, 2022, and annually thereafter, provide in writing, to the department a list of the key employees representing the licensee.
(b) A key employee of a master wagering licensee or licensed online gaming operator, online gaming service provider or sports wagering retailer shall obtain a key employee license from the department pursuant to this section. An employee of the Connecticut Lottery Corporation holding an active Class III or Class IV license with an endorsement to operate Internet games or retail sports wagering issued pursuant to subsection (g) of section 12-815a shall not be required to obtain a key employee license pursuant to this section. The commissioner may establish, through regulations adopted pursuant to section 12-865, criteria to exercise discretion to determine that an individual who is a key employee is not required to be licensed as a key employee in order to protect the integrity of gaming.
(c) A key employee shall apply for a license on a form and in a manner prescribed by the commissioner. Such form shall require the applicant to: (1) Submit to a fingerprint-based state and national criminal history records check conducted in accordance with section 29-17a, which may include a financial history check if requested by the commissioner, to determine the character and fitness of the applicant for the license, (2) provide information related to other business affiliations, and (3) provide or allow the department to obtain such other information as the department determines is consistent with the requirements of this section in order to determine the fitness of the applicant to hold a license.
(d) A key employee license shall be renewed annually. The initial license application fee for a key employee licensee shall be two hundred dollars and the annual renewal fee shall be two hundred dollars. The initial application fee shall be waived for a key employee who holds an active live game employee or occupational employee license issued by the department. The holder of a key employee license shall not be required to obtain a live game employee or occupational employee license.
(e) The department shall transfer any licensing fee collected pursuant to subsection (a) of this section for a key employee of the holder of a master wagering license under section 12-852, or of an online gaming operator or an online gaming service provider that is affiliated with such a holder of a master wagering license, to the State Sports Wagering and Online Gaming Regulatory Fund established under section 12-869.
(P.A. 21-23, S. 10; P.A. 23-54, S. 4; P.A. 24-142, S. 80; P.A. 25-112, S. 8.)
History: P.A. 21-23 effective July 1, 2021; P.A. 23-54 amended Subsec. (c)(1) to replace “may” with “shall”, Subsec. (c)(1)(A) to insert “fingerprint-based”, and Subsec. (d) to add reference to live game employee, replace “gaming” with “employee” and add provision re key employee license holder not required to obtain a live game employee or occupational employee license, effective June 26, 2023; P.A. 24-142 amended Subsec. (c) to delete Subdiv. (2) re third-party local and national criminal background check, delete Subdiv. (1) designator and redesignate existing Subparas. (A) to (C) as Subdivs. (1) to (3), effective June 6, 2024; P.A. 25-112 amended Subsec. (b) by adding exception re employee of Connecticut Lottery Corporation.
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Sec. 12-859a. Live game employee license. (a) A live game employee, other than an individual who holds a key employee license, shall obtain a live game employee license prior to commencing such employment.
(b) (1) A live game employee shall apply for a live game employee license on a form and in a manner prescribed by the commissioner. Such form shall require the applicant to: (A) Submit to a fingerprint-based state and national criminal history records check conducted in accordance with section 29-17a, which may include a financial history check if requested by the commissioner, to determine the character and fitness of the applicant for the license, (B) provide information related to other business affiliations, and (C) provide, or allow the department to obtain, such other information as the department determines is consistent with the requirements of this section in order to determine the fitness of the applicant to hold a license.
(2) No person shall review a state and national criminal history records check conducted pursuant to subparagraph (A) of subdivision (1) of this subsection unless: (A) Such person is employed by the department, and (B) the department has authorized such person to review such state and national criminal history records check.
(c) A live game employee license shall be renewed every two years. The initial license application fee for a live game employee licensee shall be two hundred dollars and the biennial renewal fee shall be one hundred dollars. The initial application fee shall be waived for a live game employee who holds an active occupational employee license issued by the department, and a licensed live game employee shall not be required to obtain an occupational employee license. The licensee shall be responsible for the payment of any fees incurred for the criminal background check associated with the biennial renewal of the applicant's license.
(d) The department shall transfer any licensing fee collected pursuant to subsection (c) of this section for a live game employee of the holder of a master wagering license under section 12-852 or of an online gaming operator or an online gaming service provider that is affiliated with such a holder of a master wagering license, to the State Sports Wagering and Online Gaming Regulatory Fund established under section 12-869.
(P.A. 23-54, S. 2; P.A. 24-142, S. 81; P.A. 25-112, S. 9.)
History: P.A. 23-54 effective June 26, 2023; P.A. 24-142 amended Subsec. (b) to delete Subdiv. (2) re third-party local and national criminal background check, delete Subdiv. (1) designator and redesignate existing Subparas. (A) to (C) as Subdivs. (1) to (3), effective June 6, 2024; P.A. 25-112 amended Subsec. (a) by deleting provision re direct or substantial involvement in operation of live online casino gaming in manner impacting integrity of such gaming, amended Subsec. (b) by designating existing provisions as Subdiv. (1) and redesignating former Subdivs. (1) to (3) as Subdiv. (1)(A) to (C) and adding new Subdiv. (2) re persons authorized to review state and national criminal history records check, effective June 24, 2025.
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Sec. 12-859c. Third-party local and national criminal background check option for certain license applicants. In place of the criminal history records check required of an applicant for a key employee license under subsection (c) of section 12-859, an applicant for a live game employee license under subsection (b) of section 12-859a, an applicant for a lottery sales agent license, or person in charge of such agent, under subsection (i) of section 12-815a, the commissioner may accept from such applicant the submission of a third-party local and national criminal background check that includes a multistate and multijurisdictional criminal record locator or other similar commercial nation-wide database with validation, and other such background screening as the commissioner may require. Any such third-party criminal background check shall be conducted by a third-party consumer reporting agency or background screening company that is in compliance with the federal Fair Credit Reporting Act and accredited by the Professional Background Screening Association.
(P.A. 24-142, S. 82; P.A. 25-112, S. 10.)
History: P.A. 24-142 effective June 6, 2024; P.A. 25-112 made a conforming change, effective January 1, 2026.
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Sec. 12-863. Requirements for conducting sports wagering, online casino gaming, fantasy contests and Internet games. Electronic wagering platform requirements. Independent review of operations. Advertising and content restrictions. (a)(1) An individual may only place a sports wager through retail sports wagering or online sports wagering outside of the reservations of the Mashantucket Pequot Tribe and the Mohegan Tribe of Indians of Connecticut or place a wager through online casino gaming conducted outside of such reservations, if the wagering is authorized pursuant to sections 12-852 to 12-854, inclusive, and the individual (A) has attained the age of twenty-one, and (B) is physically present in the state when placing the wager, and, in the case of retail sports wagering, is physically present at a retail sports wagering facility in this state.
(2) An individual may only participate in a fantasy contest outside of the reservations of the Mashantucket Pequot Tribe and the Mohegan Tribe of Indians of Connecticut if the contest is authorized pursuant to section 12-852 or 12-853, and the individual has attained the age of eighteen.
(b) Any electronic wagering platform used to (1) conduct online sports wagering or online casino gaming, (2) conduct keno through the Internet web site, an online service or a mobile application of the Connecticut Lottery Corporation, (3) conduct retail sports wagering, (4) sell lottery draw game tickets through the Internet web site, online service or mobile application of the Connecticut Lottery Corporation, or (5) conduct fantasy contests, shall be developed to:
(A) Verify that an individual (i) with an account for online sports wagering, online casino gaming or retail sports wagering is twenty-one years of age or older and is physically present in the state when placing a wager or, in the case of retail sports wagering, is physically present at a retail sports wagering facility, (ii) with an account to participate in keno or to purchase lottery draw game tickets is eighteen years of age or older and is physically present in the state when participating or purchasing such tickets, or (iii) with an account for fantasy contests is eighteen years of age or older;
(B) Provide a mechanism to prevent the unauthorized use of a wagering account; and
(C) Maintain the security of wagering, participation or purchasing data and other confidential information.
(c) A master wagering licensee and a licensed online gaming operator, online gaming service provider and sports wagering retailer shall each, where applicable based on the services provided:
(1) Prohibit an individual from establishing more than one account on each electronic wagering platform operated by the licensee;
(2) Limit a person to the use of only one debit card or only one credit card for an account, and place a monetary limit on the use of a credit card over a period of time, provided single-use stored value instruments purchased by cash or debit card only, including, but not limited to, a gift card or a lottery terminal printed value voucher, may be used pursuant to subdivision (3) of subsection (d) of section 12-853;
(3) Allow a person to limit the amount of money that may be deposited into an account, and spent per day through an account;
(4) Provide that any money in an online account belongs solely to the owner of the account and may be withdrawn by the owner;
(5) Establish a voluntary self-exclusion process to allow a person to (A) exclude himself or herself from establishing an account, (B) exclude himself or herself from placing wagers through an account, or (C) limit the amount such person may spend using such an account;
(6) Provide responsible gambling and problem gambling information to participants; and
(7) Conspicuously display on each applicable Internet web site or mobile application:
(A) A link to a description of the provisions of this subsection;
(B) A link to responsible gambling information;
(C) A toll-free telephone number an individual may use to obtain information about problem gambling;
(D) A link to information about the voluntary self-exclusion process described in subdivision (5) of this subsection;
(E) A clear display or periodic pop-up message of the amount of time an individual has spent on the operator's Internet web site or mobile application;
(F) A means to initiate a break in play to discourage excessive play; and
(G) A clear display of the amount of money available to the individual in his or her account.
(d) At least every five years, each master wagering licensee shall be subject to an independent review of operations conducted pursuant to such license for responsible play, as assessed by industry standards and performed by a third party approved by the department, which review shall be paid for by the licensee.
(e) Advertising, marketing and other promotional materials published, aired, displayed or disseminated by or on behalf of any gaming entity licensee shall:
(1) Not depict an individual who is, or appears to be, under twenty-one years of age, unless such individual is a professional athlete or a collegiate athlete who, if permitted by applicable law, is able to profit from the use of his or her name and likeness;
(2) Not be aimed exclusively or primarily at individuals under twenty-one years of age, or at individuals under eighteen years of age if pertaining exclusively to keno, online lottery ticket sales or fantasy contests, or any combination thereof;
(3) Not directly advertise, target or promote Internet games or retail sports wagering to specific individuals, rather than a general audience, who are excluded pursuant to a self-exclusion process as described in subdivision (5) of subsection (c) of this section, through methods, including, but not limited to, electronic mail, telephone calls, text messages, direct messaging applications, mail and social media;
(4) State that individuals shall be eighteen or twenty-one years of age or older, as applicable, to participate in the type of gaming advertised, marketed or promoted;
(5) Not contain images, symbols, celebrity or entertainer endorsements or language designed to appeal specifically to those under twenty-one years of age, or, if pertaining exclusively to keno, online lottery ticket sales or fantasy contests, or any combination thereof, to those under eighteen years of age;
(6) Not contain inaccurate or misleading information that would reasonably be expected to confuse and mislead patrons in order to induce them to engage in gaming;
(7) Not be published, aired, displayed or disseminated to a media outlet or on social media, that appeal primarily to individuals under twenty-one years or age, or, if pertaining exclusively to keno, online lottery ticket sales or fantasy contests, or any combination thereof, to those under eighteen years of age;
(8) Not be placed before any audience where the majority of the viewers or participants is presumed to be under twenty-one years of age, or, if pertaining exclusively to keno, online lottery ticket sales or fantasy contests, or any combination thereof, to those under eighteen years of age;
(9) Not imply greater chances of winning compared to other licensees;
(10) Not imply greater chances of winning based on wagering in greater quantity or amount, except for online keno and online lottery draw games that include game features approved by the department that increase the chances of winning;
(11) Not contain claims or representations that gaming will guarantee an individual's social, financial or personal success;
(12) Not use any type, size, location, lighting, illustration, graphic, depiction or color resulting in the obscuring of any material fact; and
(13) If a direct or targeted advertisement or promotion sent to an individual, including, but not limited to, electronic mail or text message, include a clear and conspicuous Internet link that allows the recipient to unsubscribe by clicking on one link.
(f) No online casino game shall display or include any in-game verbiage or graphic that (1) is inaccurate or misleading and would reasonably be expected to confuse or mislead patrons (A) in order to induce patrons to engage in gaming, or (B) by implying a greater chance of winning (i) compared to the online casino games offered by other licensees, or (ii) based on wagering in any greater quantity or amount, or (2) by virtue of the type, size, location, highlighting, illustration, depiction or color of such in-game verbiage or graphic, obscures any material fact.
(g) No master wagering licensee, online gaming operator licensee or sports wagering retailer licensee may enter into an agreement with a third party to conduct advertising or marketing on behalf of, or to the benefit of, such licensee that provides that compensation is dependent on, or related to, the volume of individuals who become patrons, the volume or amount of wagers placed or the outcome of wagers. A master wagering licensee or online gaming operator licensee may compensate a third party for advertising services based on the click through of an individual to an online gaming operator licensee's Internet web site, provided such compensation is not based on an individual creating an account or placing a wager.
(h) The name and any personally identifying information of a person who is participating or who has participated in the voluntary self-exclusion process established pursuant to subdivision (5) of subsection (c) of this section or established by the Department of Consumer Protection in regulations adopted pursuant to subdivision (4) of section 12-865 shall not be deemed public records, as defined in section 1-200, and shall not be available to the public under the provisions of the Freedom of Information Act, as defined in section 1-200, except:
(1) The Department of Consumer Protection or Connecticut Lottery Corporation may disclose the name and personally identifying information of such person to a master wagering licensee, licensed online gaming operator, licensed online gaming service provider or licensed sports wagering retailer as necessary to achieve the purposes of the voluntary self-exclusion process established pursuant to subdivision (5) of subsection (c) of this section or established by the Department of Consumer Protection in regulations adopted pursuant to subdivision (4) of section 12-865; and
(2) The Connecticut Lottery Corporation may disclose the name and any relevant records of such person, other than records regarding such person's participation in the voluntary self-exclusion process, if such person claims a winning lottery ticket or if such person claims or is paid a winning wager from online sports wagering or retail sports wagering or is paid a prize from a fantasy contest.
(i) If the commissioner determines, upon investigation by the department, that any advertisement has been published, aired, displayed or disseminated by or on behalf of any gaming entity licensee in violation of the provisions of subsection (e) of this section, the commissioner may issue a notice of violation that includes an order requiring the removal of such advertisement, in whole or in part, not later than ten days after the date on which the commissioner issues such notice. During such ten-day period, any person who is the subject of such notice of violation may submit to the department a written request that a hearing be held in accordance with the provisions of chapter 54. Such person shall remove such advertisement and not incur any fine for such violation pending issuance of a notice of decision following such hearing, unless otherwise ordered by the hearing officer or pursuant to a settlement agreement approved by the commissioner. If such person fails to request a hearing or comply with such order during such ten-day period, such person shall be fined not more than one thousand dollars per day until such person complies with the order included in such notice of violation or notice of decision, as applicable. Nothing in this subsection shall be construed to limit the department's authority to pursue any other enforcement action available to the department under any other provision of the general statutes.
(P.A. 21-23, S. 14; P.A. 22-113, S. 1; P.A. 24-142, S. 84; P.A. 25-112, S. 11.)
History: P.A. 21-23 effective July 1, 2021; P.A. 22-113 amended Subsec. (c)(2) by adding provision re single-use stored value instruments and added Subsec. (f) re information from participation in voluntary self-exclusion process, effective May 27, 2022; P.A. 24-142 amended Subsec. (e) to substantially revise advertising restrictions, added new Subsec. (f) re agreements with third parties to conduct advertising or marketing and redesignated existing Subsec. (f) as Subsec. (g), effective June 6, 2024; P.A. 25-112 amended Subsec. (e)(10) by substituting provision re online keno and online lottery draw games for provision re lottery draw game approved prior to January 1, 2024, and deleting provision re games exclusively sold by lottery sales agents, added new Subsec. (f) prohibiting display or inclusion of certain in-game verbiage or graphics, redesignated existing Subsecs. (f) and (g) as Subsecs. (g) and (h) and added Subsec. (i) re commissioner's authority re prohibited advertisements.
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Sec. 12-863a. Knowingly allowing underage online gaming or retail sports wagering: Class C misdemeanor. (a) No person shall knowingly allow a person who is not of the legal age for participation in online gaming and retail sports wagering to (1) open, maintain or use an account with an online gaming operator, or (2) make or attempt to make a wager on Internet games or with a sports wagering retailer.
(b) For purposes of this section, “online gaming operator”, “Internet games” and “sports wagering retailer” have the same meanings as provided in section 12-850.
(c) Any person who violates any provision of subsection (a) of this section shall be guilty of a class C misdemeanor.
(P.A. 25-29, S. 11.)
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Sec. 12-864a. Voiding sports wagers. (a) For purposes of this section:
(1) “House rules” means the terms and conditions for sports wagering; and
(2) “Internal controls” means the written system of administrative and accounting processes and procedures implemented or anticipated to be implemented at a master wagering licensee or online gaming operator that are designed to ensure compliance with this chapter and the regulations promulgated hereunder, including, but not limited to, (A) financial reporting, (B) effectiveness and security of operations, (C) “know your customer” procedures, and (D) deterring fraud and anti-money laundering.
(b) (1) (A) An online gaming operator may void any sports wagers that the online gaming operator has accepted from patrons, without obtaining prior approval from the department, if:
(i) The sporting event for which such wagers were accepted has been cancelled, delayed for more than twenty-four hours beyond the originally scheduled start time of such sporting event or transferred to another venue;
(ii) Such wagers were accepted on sporting event players that take no part in the sporting event;
(iii) Such wagers were accepted for an act, or set of acts, to be performed during a sporting event and such act, or set of acts, does not occur;
(iv) Such wagers were accepted based on a specific team qualifying to participate in a post-season tournament and a reduction has been made in the number of teams that are allowed to participate in such tournament; or
(v) Such wagers were accepted on a sporting event and (I) there has been a change in the format of, or the number of participants scheduled to participate in, a phase of the sporting event, or (II) a phase of the sporting event is no longer scheduled to occur.
(B) For all sports wagers voided under subparagraph (A) of this subdivision, the online gaming operator shall reflect such voidance in the patrons' online gaming accounts and promptly credit the funds from such voided wagers to such patrons' online gaming accounts.
(C) Each sports wagering retailer shall post and maintain a notice that informs patrons how to determine whether a sports wager has been voided subject to the house rules and how to receive a refund for a voided sports wager. Such notice shall be (i) in a form and manner approved by the commissioner, (ii) at least eight and one-half inches by eleven inches in size, (iii) in at least twenty-point font, and (iv) posted and maintained at any location in such sports wagering retailer's facility or facilities where a patron may place a sports wager.
(2) An online gaming operator shall modify or void a sports wager that the online gaming operator has accepted from a patron, without obtaining prior approval from the department, if:
(A) The patron requests that the online gaming operator modify or void such wager prior to the sporting event for which such wager was accepted; and
(B) (i) The online gaming operator, or the electronic wagering platform operated by the online gaming operator, erroneously communicated the type, amount or parameters of such wager to the patron, or (ii) an employee of a sports wagering retailer committed an error in entering such wager into the electronic wagering platform operated by the online gaming operator.
(3) Each online gaming operator shall maintain a change log record of all sports wagers that such online gaming operator voids or modifies pursuant to subdivision (1) or (2) of this subsection. Such record shall be maintained in a form and manner prescribed by the commissioner. For each such wager, such record shall, at a minimum, include the following information:
(A) The name of the affected patron, unless the wager was placed at a retail sports wagering facility;
(B) The reason the online gaming operator voided or modified such wager;
(C) The type of such wager, broken down by market;
(D) The sporting event associated with such wager and the date or dates on which such sporting event occurred or was scheduled to occur; and
(E) Any other information the commissioner, in the commissioner's discretion, requires to properly identify and assess the impact of such voided or modified wager.
(c) (1) If an online gaming operator may not void a specific sports wager under subsection (b) of this section, the online gaming operator may submit a written request to the department, in a form and manner prescribed by the commissioner, to void such wager. Such request shall, at a minimum, include the following information:
(A) The reason for such request;
(B) The name of each patron who would be affected by voiding such wager, unless the wager was placed at a retail sports wagering facility;
(C) The sporting event associated with such wager and the date or dates on which the sporting event occurred or was scheduled to occur;
(D) The type of such wager;
(E) The total amount of such wager; and
(F) The online gaming operator's plan to contact the patrons who would be affected by voiding such wager, unless such wager was placed at a retail sports wagering facility.
(2) Upon receiving a written request submitted under subdivision (1) of this subsection, the department may request, and the online gaming operator shall disclose to the department, any additional information the department requires in order to review such request and assess the potential impact that granting such request would have on the affected patrons and the integrity of gaming.
(3) No online gaming operator that submits a request to the department under subdivision (1) of this subsection shall void any sports wager that is the subject of the request unless the department has issued a written notice to the online gaming operator, in a form and manner prescribed by the commissioner, approving such request.
(d) (1) Not later than September 1, 2025, each online gaming operator shall submit to the department, in a form and manner prescribed by the commissioner, such online gaming operator's internal controls concerning voiding sports wagers and allocating patron funds. The department shall review such internal controls to ensure that such internal controls (A) provide for affected patrons to be notified not later than twenty-four hours after the department approves a request to void any sports wager, regardless of whether such wager was placed online or at a sports wagering retailer facility, (B) provide for the prompt return of patron funds after the online gaming operator or sports wagering retailer voids any sports wager, and (C) address any other matter the commissioner, in the commissioner's discretion, determines is integral to preserving the integrity of gaming. Not later than December 1, 2025, the department shall send notice to each online gaming operator disclosing whether the department has approved or disapproved the internal controls such online gaming operator submitted to the department pursuant to this subdivision.
(2) If the department approves an online gaming operator's internal controls pursuant to subdivision (1) of this subsection, the online gaming operator shall include such internal controls in the online gaming operator's house rules, and the online gaming operator shall display such house rules in a clear and conspicuous location on the electronic wagering platform operated by the online gaming operator.
(P.A. 25-113, S. 3.)
History: P.A. 25-113 effective July 1, 2025.
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Sec. 12-866. Payments to the state based on gross gaming revenue from online casino gaming. (a) For purposes of this section, “gross gaming revenue” means, for each master wagering licensee licensed to operate online casino gaming pursuant to section 12-852, the total of all sums actually received by such licensee from online casino gaming less the total of all sums paid as winnings to online casino gaming patrons and any federal excise tax applicable to such sums received, provided (1) the total of all sums paid as winnings to such patrons shall not include the cash equivalent value of any merchandise or thing of value included in a jackpot or payout, and (2) coupons or credits that are issued to patrons for the sole purpose of playing online casino games and are linked to online casino gaming in a documented way as part of a promotional program and actually played by the patrons shall not be included in the calculation of gross gaming revenue from online casino gaming, provided if the aggregate amount of such coupons and credits played during a calendar month (A) exceeds twenty-five per cent of the total amount of gross gaming revenue for that month, for any month during the first year that the operation of online casino gaming is permitted, (B) exceeds twenty per cent of the total amount of gross gaming revenue for that month, for any month during the second year that the operation of online casino gaming is permitted, or (C) exceeds fifteen per cent of the total amount of gross gaming revenue for that month, for any month during the third or succeeding year that the operation of online casino gaming is permitted, then the applicable excess amount of coupons or credits used in such calendar month shall be included in the calculation of gross gaming revenue. For the purposes of this subsection, the year of operation of online casino gaming shall be measured from the date that the first master wagering license is issued pursuant to section 12-852 or the date that regulations, including, but not limited to, emergency regulations, are adopted and effective pursuant to section 12-865, whichever is later.
(b) A master wagering licensee, if licensed to operate online casino gaming pursuant to section 12-852, shall pay to the state for deposit in the General Fund: (1) Eighteen per cent of the gross gaming revenue from online casino gaming authorized under section 12-852 during the five-year period after the first issuance of a license for such gaming under section 12-852, or (2) twenty per cent of the gross gaming revenue from online casino gaming authorized under section 12-852 during the sixth and any succeeding year after the first issuance of a license for such gaming under section 12-852. Each such licensee shall commence payments under this subsection not later than the fifteenth day of the month following the month such licensee began the operation of online casino gaming under section 12-852, and shall make payments not later than the fifteenth day of each succeeding month, while such online casino gaming is conducted.
(P.A. 21-23, S. 17; P.A. 25-112, S. 12.)
History: P.A. 21-23 effective July 1, 2021; P.A. 25-112 redesignated existing Subsec. (b) as Subsec. (a), redefined “gross gaming revenue” in redesignated Subsec. (a) and redesignated existing Subsec. (a) as Subsec. (b), effective June 24, 2025.
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