Sec. 20-452. Application for certificate of registration. Fees. Exemptions.
Sec. 20-450. Definitions. As used in this section and sections 20-451 to 20-462, inclusive, unless the context otherwise requires:
(1) “Association” means (A) an association, as defined in section 47-202, and an association of unit owners, as defined in section 47-68a and in section 47-68 of the general statutes, revision of 1958, revised to January 1, 1975, and (B) the mandatory owners organization of any common interest community, as defined in section 47-202, which community was not created under chapter 825 or 828 or under chapter 825 of the general statutes, revision of 1958, revised to January 1, 1975. “Association” does not include an association of a common interest community which contains only units restricted to nonresidential use;
(2) “Association management services” means services provided to an association for remuneration, including one or more of the following: (A) Collecting, controlling or disbursing funds of the association or having the authority to do so; (B) preparing budgets or other financial documents for the association; (C) assisting in the conduct of, or conducting, association meetings; (D) advising or assisting the association in obtaining insurance; (E) coordinating or supervising the operations of the association; and (F) advising the association on the operations of the association;
(3) “Commission” means the Connecticut Real Estate Commission appointed under the provisions of section 20-311a;
(4) “Community association manager” means a natural person who directly provides association management services;
(5) “Community association manager trainee” means a natural person working under the direct supervision of a community association manager for the purpose of being trained in the provision of association management services;
(6) “Department” means the Department of Consumer Protection; and
(7) “Person” means an individual, partnership, corporation, limited liability company or other legal entity.
(P.A. 90-306, S. 2, 15; P.A. 91-341, S. 1, 19; P.A. 95-79, S. 69, 189; P.A. 98-10, S. 64; 98-47; June 30 Sp. Sess. P.A. 03-6, S. 146(d); P.A. 04-169, S. 17; 04-189, S. 1; P.A. 07-243, S. 8; P.A. 19-177, S. 19; P.A. 25-111, S. 11.)
History: P.A. 91-341 added definitions of “department” and “person”; P.A. 95-79 redefined “person” to include a limited liability company, effective May 31, 1995; P.A. 98-10 made technical changes; P.A. 98-47 redefined “association management services” by adding provisions in Subdiv. (3) re director, officer or other member owning or controlling more than two-thirds but less than all of the votes in the association; June 30 Sp. Sess. P.A. 03-6 and P.A. 04-169 replaced Department of Consumer Protection with Department of Agriculture and Consumer Protection, effective July 1, 2004; P.A. 04-189 repealed Sec. 146 of June 30 Sp. Sess. P.A. 03-6, thereby reversing the merger of the Departments of Agriculture and Consumer Protection, effective June 1, 2004; P.A. 07-243 redefined “community association manager” in Subdiv. (2) to include partner, director, officer, employee or agent who directly provides association management services and made technical changes; P.A. 19-177 redefined “community association manager” in Subdiv. (2), added Subdiv. (7) re definition of “community association manager trainee”, and made technical changes; P.A. 25-111 alphabetized definitions, amended redesignated Subdiv. (2) to redefine “association management services” to delete exclusions re persons licensed under other provisions of general statutes or rules of court and certain directors, officers or other association members, and made technical and conforming changes in introductory language and redesignated Subdivs. (2), (6) and (7), effective June 24, 2025.
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Sec. 20-452. Application for certificate of registration. Fees. Exemptions. (a) Any person seeking a certificate of registration as a community association manager or as a community association manager trainee shall apply to the department in writing, on a form provided by the department. Such application shall include the applicant's name, residence address, business address, business telephone number, a question as to whether the applicant has been convicted of a felony in any state or jurisdiction and such other information as the department may require. Except for a community association manager trainee, any person seeking an initial certificate of registration as a community association manager shall submit to a request by the Commissioner of Consumer Protection for a state and national criminal history records check, conducted in accordance with the provisions of section 29-17a. No registration as a community association manager shall be issued unless the commissioner has received the results of such records check.
(b) Each application for a certificate of registration as a community association manager shall be accompanied by an application fee of sixty dollars and a registration fee of one hundred dollars. The department shall refund the registration fee if it refuses to issue a certificate of registration. The department shall not charge either an application or a registration fee for a certificate of registration as a community association manager trainee.
(c) The following persons shall be exempt from registration as a community association manager under this chapter: (1) Any person, including, but not limited to, any attorney admitted to practice law in this state, any certified public accountant licensed under chapter 389 or any insurance producer licensed under chapter 701a, who provides to an association professional services, for which such person is licensed or admitted, for remuneration; (2) any director, officer or other member of an association who provides association management services to the association of which he or she is a member, unless such director, officer or other member owns or controls more than two-thirds but less than all of the votes in such association; and (3) any person who provides administrative support services to a community association manager as set forth in section 20-451.
(P.A. 90-306, S. 4, 15; P.A. 91-341, S. 3, 19; P.A. 12-113, S. 1; P.A. 19-177, S. 21; P.A. 21-37, S. 8; P.A. 25-111, S. 12.)
History: P.A. 90-306, S. 4 effective May 1, 1991; P.A. 91-341 replaced “commission” with “department”, established a registration fee of $100 and required the department to refund the registration fee if it refuses to issue a certificate; P.A. 12-113 amended Subsec. (a) by adding provision re application to contain question as to whether applicant has been convicted of a felony in any state or jurisdiction and by adding provisions re state and national criminal history records check; P.A. 19-177 amended Subsec. (a) by adding references to community association manager and community association manager trainee, deleting reference to October 1, 2012, adding exception re community association manager trainee and making a technical change, and amended Subsec. (b) by adding provision re charging fee for certificate of registration as community association manager trainee; P.A. 21-37 amended Subsec. (a) by adding reference to Sec. 29-17a re required criminal history records checks, effective June 4, 2021; P.A. 25-111 added Subsec. (c) re exemptions to registration and made technical and conforming changes in Subsec. (a), effective June 24, 2025.
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Sec. 20-457. Required and prohibited acts re certificate of registration. Penalties for violations. Expiration and renewal of certificate. Disclosures to association. (a) Each community association manager shall (1) exhibit his or her certificate of registration upon request by any interested party, (2) state in any advertisement the fact that he or she is registered, and (3) include his or her registration number in any advertisement. In the case of a business entity, the advertisement shall identify at least one principal, officer or director of the entity that is a community association manager and shall include the registration number of such principal, officer or director.
(b) No person shall: (1) Present or attempt to present, as his or her own, the certificate of another, (2) knowingly give false evidence of a material nature to the commission or department for the purpose of procuring a certificate, (3) represent himself or herself falsely as, or impersonate, a registered community association manager, (4) use or attempt to use a certificate which has expired or which has been suspended or revoked, (5) offer to provide association management services without having a current certificate of registration under sections 20-450 to 20-462, inclusive, or (6) represent in any manner that his or her registration constitutes an endorsement of the quality of his or her services or of his or her competency by the commission or department. In addition to any other remedy provided for in sections 20-450 to 20-462, inclusive, any person who violates any provision of this subsection shall be fined not more than one thousand dollars, or shall be imprisoned for not more than one year or be both fined and imprisoned. A violation of any of the provisions of sections 20-450 to 20-462, inclusive, shall be deemed an unfair or deceptive trade practice under subsection (a) of section 42-110b.
(c) Certificates issued to community association managers shall not be transferable or assignable.
(d) All certificates issued to community association managers under the provisions of sections 20-450 to 20-462, inclusive, shall expire annually on the thirty-first day of January. A holder of a certificate of registration who seeks to renew his or her certificate shall, when filing an application for renewal of the certificate, submit documentation to the department which establishes that he or she has passed any examination and completed any educational coursework, as the case may be, required for certification under this chapter. The fee for renewal of a certificate shall be two hundred dollars.
(e) Failure to receive a notice of expiration or a renewal application shall not exempt a community association manager from the obligation to renew.
(f) All certificates issued to community association manager trainees under the provisions of sections 20-450 to 20-462, inclusive, shall expire six months from the date of issuance and shall not be renewable.
(g) (1) Each community association manager who enters into a contract with an association for the purpose of providing association management services shall disclose to the association:
(A) Whether the community association manager has any ownership or managerial interest in any entity that solicits business from the association or the community association manager; and
(B) If the community association manager is required to provide any construction oversight or project coordination services to the association that are not included in the scope of the general association management services the community association manager is required to provide under such contract, any amount the community association manager will charge to provide such construction oversight or project coordination services.
(2) Each disclosure made pursuant to this subsection shall be clear, conspicuous and in writing.
(P.A. 90-306, S. 9, 15; P.A. 91-341, S. 8, 19; June Sp. Sess. P.A. 09-3, S. 263; P.A. 12-113, S. 4; P.A. 14-215, S. 4; P.A. 18-40, S. 3; P.A. 19-177, S. 25; P.A. 21-37, S. 10; P.A. 25-111, S. 13.)
History: P.A. 90-306, S. 9 effective July 1, 1991; P.A. 91-341 amended Subsec. (b)(2) and (6) by adding “or department”, amended Subsec. (d) by providing that all certificates expire on the thirty-first day of January rather than in different months according to the first letter of the name of the applicant and by specifying the renewal fee is $100 rather than “the same as the fee charged for an original application”, deleted Subsec. (e) re prorated fees and relettered the remaining Subsecs. accordingly, and amended new Subsec. (e) to increase the restoration fee from $20 to $25; June Sp. Sess. P.A. 09-3 amended Subsec. (d) to increase renewal fee from $100 to $200 and amended Subsec. (e) to increase restoration fee from $25 to $50; P.A. 12-113 amended Subsec. (d) to require certificate holder who seeks to renew a certificate to submit documentation to department which establishes that he or she has successfully passed any examination and completed any coursework required for certification; P.A. 14-215 amended Subsec. (b) to increase fine from $500 to $1,000; P.A. 18-40 deleted former Subsec. (e) re community association manager whose certificate has expired, deleted Subsec. (f) re restoration of certificate, and redesignated Subsec. (g) as new Subsec. (e), effective May 31, 2018; P.A. 19-177 amended Subsec. (a) by replacing “person engaged in providing association management services” with “community association manager” and adding provision re business entity, amended Subsec. (b) by adding “, after an administrative hearing,”, adding “shall be” re person to be imprisoned or fined or both imprisoned or fined, amended Subsec. (d) by adding reference to community association managers, added new Subsec. (e) re restoration of registration, added Subsec. (f) re restoration when certificate renewed not later than 1 year after expiration, redesignated existing Subsec. (e) as Subsec. (g), added Subsec. (h) re expiration of certificates issued to community association manager trainees, and made technical changes; P.A. 21-37 amended Subsec. (b) to make a technical change, deleted former Subsec. (e) re expiration of certificate more than 1 month before renewal application made and additional fee and former Subsec. (f) re prohibition on restoration of certificate not later than 1 year after expiration and redesignated existing Subsecs. (g) and (h) as Subsecs. (e) and (f), effective June 4, 2021; P.A. 25-111 amended Subsec. (b) by deleting “, after an administrative hearing,” before “be fined” and added Subsec. (g) re disclosures by community association manager to association.
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